Client Relations Coordinator/Data Entry

Fulltime/Part-time

Job Description

This position plays a crucial role in maintaining high-quality client interactions and managing information with the utmost confidentiality and accuracy. You will be the first point of contact for inquiries, providing timely and professional responses. The role offers extensive training in specialized client services, ensuring you are well-equipped to assist our clients effectively.

Responsibilities :

  • Client Inquiry Response: Address client inquiries promptly, providing first-level support and directing queries to appropriate departments as needed.
  • Data Management: Accurately input and maintain client information in our databases, ensuring confidentiality and integrity of data.
  • Client Relationship Management: Build and maintain positive relationships with clients, understanding their needs and ensuring their satisfaction with our services.
  • Training and Development: Participate in comprehensive training sessions to develop expertise in specific client service areas, enhancing your ability to support our clients effectively.
  • Process Improvement: Contribute to the continuous improvement of our client interaction and data management processes.
  • Team Collaboration: Work closely with team members across departments to streamline client services and ensure a seamless client experience.

Qualifications

  • Strong interpersonal and communication skills
  • Keen attention to detail and commitment to accuracy
  • Eagerness to learn and adapt to new challenges
  • Proficiency in using modern technology and office software
  • Ability to work independently and as part of a team

Company Description

Digital King is a Digital Marketing Firm located in Lakewood, NJ. We specialize in getting your products/services in front of potential customers on the web, using strategies developed over the years and constantly updated to keep up with the continually changing algorithms.

Company Size

1 – 10 Employees

Industry

Digital Marketing

Website

digitalkinginc.com

Social Media Manager - Digital King
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This is a full-time on-site role as a social media manager at Digital King. The Social Media Manager will be responsible for managing and executing social media marketing campaigns, developing and implementing communication strategies, creating content strategies, and optimizing social media presence. The Social Media Manager will also be responsible for writing engaging and compelling content. Must be willing to travel within 2 hours from our offices to create content at our client's locations.

Responsibilities:

  • Develop and Execute Campaigns: Plan and implement comprehensive social media marketing campaigns that align with company goals and enhance brand visibility.
  • Content Creation and Management: Craft engaging content across multiple social media platforms, ensuring consistency with brand messaging and aesthetics. Regularly monitor and adjust content based on performance analytics.
  • Strategy Development: Create and execute strategic communication plans to effectively reach target audiences and achieve marketing objectives.
  • Community Engagement: Actively engage with followers, respond to queries in a timely manner, and cultivate a growing community of brand advocates.
  • Content Scheduling: Utilize scheduling tools to plan and maintain a consistent flow of content across different time zones and peak user activity times.
  • Travel for Content Creation: Willingly travel to client locations within a 2-hour radius from the office to capture and generate relevant content.
  • Reporting: Compile regular reports detailing campaign performance, insights gained from social media monitoring, and adjustments made to strategies.
  • Stay Updated: Keep abreast of the latest social media trends, tools, and technologies, applying best practices to enhance campaign effectiveness.


Qualifications:
  • Social Media Marketing and Social Media Optimization (SMO) skills
  • Excellent written and verbal communication skills
  • Experience in developing and implementing content strategies
  • Ability to create engaging written content
  • Strong analytical skills
  • Knowledge of current trends and best practices in social media marketing
  • Ability to work independently and as part of a team
  • [A plus] Experience in digital marketing
  • [A plus] Experience in video editing (will train)

Salary: 18.00-25.00

Salary Currency: USD

Payroll: HOUR

Date Posted: 2024-04-14

Employment Type : FULL_TIME

Hiring Organization : Digital King

Organization URL: https://digitalkinginc.com

Organization Logo: https://digitalkinginc.com/wp-content/uploads/2021/12/Digital-King-Favicon-Logo-250x250-1.png

Location: PostalAddress, 465 Oberlin Ave, Lakewood, New Jersey, 08701, United States

Education Required:

  • High School

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Marketing Done Right

Years Of Experience Promoting Clients

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